Best Ageing Experience - Regardless of Means
In a series of blogs supporting 5 videos recently recorded, 7 UK Care Provider CEOs discuss their Workforce observations and learning through hindsight. Introduced by John Pollaers and coinciding with the release of his Australian Workforce Strategy Report, their feedback is both candid and instructional.
In his first CEO role, David Williams has spent the last 3 years leading St Monica Trust which has been operating for close to 100 years. Providing Retirement, Home and Residential Care services across 5 large villages/care homes, the organisation employs over 500 staff supported by a volunteer team of 700 people. David is candid and engaging when discussing strongly held views and his learning through hindsight. Key observations:
Simplify and listen (but not to the Gurus)
St Monica Trust stands for making people better off- staff and clients alike, they remunerate above market rate because it makes commercial sense and delivers significant commitment and recognition:
Government will never give you what you want, and funding increasingly will become tougher. The Care sector “moans” far too much about workforce issues.
Their Intergenerational strategies, such as the ‘Old people’s homes for 4-year old’s’ are building significant momentum even though their start was fortuitous.
Relationship centred approaches
Being genuine, showing a preparedness to engage and not being afraid to make mistakes are central themes in David’s strategy, at a personal and company level.
These reflections on a CDC environment videos and blog posts were created in a partnership between Altura Learning, Care Advantage Behavioural Screening and Neil Eastwood’s Recruitment Masterclass. The input from the 7 UK business leaders has been invaluable and the time and effort they have put in much appreciated.