Recruitment and Retention Live Webinar Series

There's a lot going on in the care sector and this is placing an even greater scrutiny on everyone involved with the care of others. Service delivery does not happen without staff and our frontline carers are the face and voice of the organisation. 

We hear the same things over and over again from those people involved in finding and keeping care staff:

"I can't find any good staff"

"Most of my staff leave in the first 6 months"

"I wish I could clone [insert care worker name here]."
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"Yes, I've made some hiring mistakes, but what was I supposed to do? Not have anyone do the work?"

The Series

There are 6 webinars in this series digging deeper into the different areas of recruitment and retention of care staff.

The last webinar is a live Q&A session with Neil himself. 

Each webinar goes for around 30 minutes and comes with one or multiple freebies, such as checklists, in-depth papers or video material, which is sent afterwards to all who registered (also if you were unable to attend). ​

 1: Recruitment

​1.1 Sourcing - Where to find quality new staff

​Where you look for new staff has a profound impact on quality and retention levels. As competition increases for staff, employers must be more creative in where they look. In this webinar Neil will share which sources deliver, which to avoid and where to find applicants no one else is chasing.

Webinar inclusions:

• Sourcing Success: How are you sourcing now?
• Checklist of all community sources and how to reach them

Thursday 5 March 8am AEDT

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​1.2 Attraction and Candidate Experience

How we appeal to prospective employees and the application experience are two of the most important aspects of recruiting a caring workforce. In this webinar Neil shares the messages that work and how to minimise candidate drop-out.

Webinar inclusions:

• How do you score on candidate experience and responsiveness?
• How to plot your staff home addresses on Google Maps

Thursday 12 March 8am AEDT

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1.3 Screening and Candidate Selection

​Care organisations face both performance and misconduct risk with big implications for their reputation and the quality of care delivered. This webinar explores best practice ways of minimising those threats ​as well as specific reference to candidate screening and the new Compliance Standards.

Webinar inclusions:

• Values based recruitment checklist and action plan
• [Video] Helen Sanderson of Wellbeing Teams on Selection

Thursday 19 March 8am AEDT

2: Retention

2.1 Effective on-boarding

The period from offer acceptance to completing the first 90 days has the highest unnecessary staff terminations. In this webinar Neil will share the secrets of employers who have minimised this loss.

Webinar inclusions:

• Paper: Introducing Peer Mentoring

Thursday 26 March 8am AEDT

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2.2 Quick wins and longer-term improvements

Improving staff turnover has never been more important as recruitment becomes harder. In this webinar Neil will share simple techniques to keep staff longer.

Webinar inclusions:

• Paper: Coaching Supervision: An overview

Thursday 2 April 8am AEDT

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2.2 Recap and Q&A LIVE with Neil

Neil will recap the past sessions and highlighting what is most important. He will then take the time to answer your specific questions.

Thursday 9 April 8am AEST

Neil Eastwood has shaken up the Care Sector by his brutally honest research findings and practical, down-to-earth solutions to​ find and keep care staff (especially those that you'd like to clone)

Neil Eastwood has many years experience working within, and as a supplier to the Social Care Sector in the UK. This includes Senior Management roles within a large homecare provider and significant involvement in the introduction of new technologies to the sector. He has an Undergraduate Degree in Social Science, an MBA in Marketing and has completed the Executive Program at Harvard Business School.

For 8 years he consulted to the Social Care sector in the UK and Europe as an advisor, researcher commentator and speaker on care worker recruitment and retention. Most recently he was a keynote speaker at LASA National Congress 2018. Neil is the author of Amazon #1 UK Bestseller ‘Saving Social Care: How to find more of the best frontline care employees and keep the ones you have. 

"I guarantee the staff you desperately need are in your region. Let me help you find, hire and keep them"

6 things you will learn (when attending all webinars)

Why you need to be match-fit for the care staffing challenges ahead

What the best mix of recruitment sources is to meet your quantity and quality needs

Quick fixes to make your application process 'candidate-friendly'

The power of social recruiting and how to get started

How to create a Welcome Programme to minimise unnecessary early staff loss

Proven ways of maximising staff retention

​"An important story that was told with vigor, passion and humour. Neil unselfishly provided the delegates with a highly memorable and useful toolkit."

"An excellent presenter. Engaging. Didn't read his slides, had excellent insights and energy!"

​"Extremely informative but super enjoyable with loads of humour.. learned a lot..."

These webinars are developed in partnership with Care Advantage - behavioural screening for care staff and prepared for Wesley Mission.